Terms & Conditions

These Terms & Conditions apply to all purchases made through the website of Emily Carter Boutique. By accessing our website and placing an order, you agree to these terms.

If you have any questions, please contact us at:
Email: info@emilycarter-boutique.com

1. Applicability

By placing an order on our website, you confirm that you have read, understood, and agreed to these Terms & Conditions. These terms apply to all offers, orders, and agreements made through our online store.

2. Product Information

We do our best to ensure that all product descriptions, images, and information are accurate and up to date. However:

• Slight variations may occur due to lighting, screen settings, or production differences
• Errors or inaccuracies may occasionally occur
• We reserve the right to correct any errors without prior notice

No rights can be derived from obvious errors or mistakes.

3. Orders & Payments

• Orders are processed only after full payment has been received
• Available payment methods may vary depending on your location
• It is the customer’s responsibility to ensure that the chosen payment method is valid

We reserve the right to refuse or cancel any order in case of suspected fraud or misuse.

4. Processing & Delivery

At Emily Carter Boutique, we aim to provide a smooth and reliable delivery experience:

• Processing time: 1–3 business days
• Estimated delivery time: 5–12 business days

Orders may be fulfilled through our international partners to ensure product availability and quality.

Please note:

• Delivery times are estimates and may vary due to external factors such as customs, holidays, or high demand
• Delays outside of our control do not entitle customers to compensation

5. Returns & Cancellations

For more information about returns, refunds, and cancellations, please refer to our Return & Refund Policy.

6. Liability

• We are not responsible for lost or damaged packages once tracking confirms delivery to the provided address
• Customers are responsible for entering accurate shipping details
• Any address issues must be reported within 24 hours after placing the order

7. Intellectual Property

All content on this website, including but not limited to:

• Text
• Images
• Logos
• Branding

is the property of Emily Carter Boutique and may not be copied, reproduced, or used without prior written permission.

8. Complaints Procedure

If you have any concerns or complaints, please contact us at:
info@emilycarter-boutique.com

• Please include your order number and a clear description of the issue
• We aim to respond within 2–5 business days

We are committed to resolving issues in a fair and reasonable way.

9. Governing Law

These Terms & Conditions are governed by and interpreted in accordance with applicable international consumer laws. Any disputes will be handled by the appropriate legal authorities based on the customer’s location.